Setu Support

The duration applicable to dispute or raise a chargeback is 170 days. 

To use OAuth 2.0 authentication merchant has first to generate OAuth 2.0 keys.  Then the merchant admin can use the keys to generate tokens via our OAuth...

Callback notification can be triggered by using the mock payment API on the sandbox. Before the development of the callback API, merchants can use Beecep...

OAuth 2.0 is an open standard for authorization and works over HTTPS. In Setu's context, it is used to authorize API requests with access tokens. ...

Please follow the below steps:  Steps to download a report: Click on the Reports Tab on the explore bar on the left. You could choose to Download o...

When you click on Reports Tab on the dashboard, click on the Refunds tab, and you can view all the refund details for the transactions. Here's a video ...

Created:  This is when the merchant initiates a refund request via APIs or through the Bridge (Setu dashboard). The refund or its processing has not taken...

Yes, partial refunds are possible.

Refunds will be available for all merchants by default. You can integrate with the Refund API mentioned here or log in to the Bridge and navigate to the rep...

The timeline for a refund to be credited to a customer's bank account is 1-7 working days.