Setu Support
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
How can we help?
Setu Products
5
UPI Deeplinks
BBPS BillCollect
Identity
FAQS COU
BBPS Bill Pay
Bridge
15
What is the Bridge?
What are the common Setu Bridge terms?
How do I sign in to Bridge account?
How do I reach Setu’s support team for any issues with Bridge?
How do I view and use Settlement and Transaction reports on The Bridge?
View all 15
BBPS BillCollect
Getting Started
6
What is Bharat BillPay System?
Who is eligible for BBPS?
What is the customer flow?
Who is a biller in BBPS?
What is the difference between Payment gateway and Bill collection?
View all 6
Product Features
2
Settlements 101 Guide
CSV Upload for bill collection- FAQs
Integration
5
Integration FAQs
Miscellaneous Integration FAQs
What happens once I go-live?
Explain the different status of the bill in the Collect BBPS API.
Explain the different amount exactness scenarios in the Collect BBPS API.
UPI Deeplinks
What is UPI Deeplinks
7
What is UPI?
What is Collect UPI DeepLinks?
Who is a Merchant?
What can I do with this product?
Overview/Flow of how this works?
View all 7
FAQs
22
How do refunds for UPI work?
Can I get onboarded to use UPI Deeplinks if I am an Individual?
Is Sandbox testing possible for UPI Deeplinks?
How long are the links available/What is the validity of the links?
Can a customer pay on the same link once a bill has been paid?
View all 22
Identity
What is Identity?
1
Identity
Identity FAQ
1
Identity FAQ
BBPS Bill Payments
Bill Payments
3
What is BBPS?
Who is an Agent?
What can I do with this product?
Whitelabelled/pre-built screen FAQs
10
What are the pre-built screens?
What is the process for onboarding the white-label product?
What are the customizations available in the pre-built screens?
Which payment modes are available with the integration of the white-label/pre-built screen?
What are the steps involved in AI onboarding?
View all 10
API Product FAQs
9
Why should I use the APIs and not the pre-built screens?
What is an Agent/Institution?
What is the process for onboarding the API product?
Is a current account with a partner bank mandatory?
What are the screens that will have to be submitted?
View all 9
Account Aggregator
What is Account Aggregator?
6
What is Account Aggregators (AA)?
Who are the participants in this ecosystem?
Who do we cater to, and what is our offering?
What is the flow followed in AA?
How does one integrate the product?
View all 6
FAQs
24
Which banks/insurers/securities institutions are on the AA framework or FIPs?
What are the data parameters that I can get on the consent of the user?
What are the UI guidelines as part of the FIU activity?
Can I be the end recipient of user data on behalf of my FIU? (Eg: process a statement or do underwriting)
How does pricing work in this ecosystem?
View all 24
Help Desk Software
by Freshdesk Support Desk