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Knowledge base
Bridge Know How
Bridge
14
What is the Bridge?
How do I sign into the Bridge account?
What are the common Setu Bridge terms?
How do I reach Setu’s support team for any issues with Bridge?
How do I view and use Settlement and Transaction reports on The Bridge?
View all 14
BBPS BOU
What is BBPS BOU
5
What is Bharat BillPay System?
Who is eligible for BBPS?
What is the customer flow?
Who is a biller in BBPS?
Who is a Biller, and what are the Different Categories to onboard?
Product Features
1
Settlements 101 Guide
Integration
5
Integration FAQs
Miscellaneous Integration FAQs
What happens once I go-live?
Explain the different status of the bill in the Collect BBPS API.
Explain the different amount exactness scenarios in the Collect BBPS API.
FAQs
16
What can I do with this product?
What is BBPS Biller ID?
What is BBPS Biller MDM?
What is a BOU?
What is the KYC needed to get onboard on BBPS?
View all 16
BBPS COU
What is BBPS COU
4
Who is an Agent?
Who is An agent institution?
What are the benefits of being an AI?
What can I do with this product?
Whitelabelled/pre-built screen FAQs
10
What are the pre-built screens?
What is the process for onboarding the white-label product?
What are the customizations available in the pre-built screens?
Which payment modes are available with the integration of the white-label/pre-built screen?
What are the steps involved in AI onboarding?
View all 10
API Product FAQs
9
Why should I use the APIs and not the pre-built screens?
What is an Agent/Institution?
What is the process for onboarding the API product?
Is a current account with a partner bank mandatory?
What are the screens that will have to be submitted?
View all 9
UPI
What is UPI Deeplinks
7
What is UPI?
What is Collect UPI DeepLinks?
Who is a Merchant?
What can I do with this product?
Overview/Flow of how this works?
View all 7
FAQs
22
How do refunds for UPI work?
Can I get onboarded to use UPI Deeplinks if I am an Individual?
Is Sandbox testing possible for UPI Deeplinks?
How long are the links available/What is the validity of the links?
Can a customer pay on the same link once a bill has been paid?
View all 22
KYC
What is KYC?
7
What is KYC?
Where can I access reports and see my daily data requests?
How do I invite users to this dashboard?
How do I access Analytics and Reports on the dashboard?
What are the features of the Analytics and Reports section?
View all 7
Reverse Penny Drop (RPD)
18
What is Reverse Penny Drop?
How do we test RPD in Sandbox?
Different Statuses in RPD transactions
How do responses work for various bank accounts?
What happens in a Mock payment?
View all 18
PAN
4
What is Setu PAN API?
What can I do with this product?
How do you verify PAN?
What are the test details one can use?
Aadhaar OKYC
9
What is offline Aadhaar KYC?
What does Setu provide in the OKYC solution?
What can I do with this product?
What are the steps to integrate OKYC?
Different OKYC Modes of integration.
View all 9
Digilocker
7
What is DigiLocker?
What can I do with the Digilocker product?
What are the steps in Integration?
Is there an API route for digilocker?
Where is the doctype code?
View all 7
Bank Account Verification
3
What is Setu Bank account verification API?
What can I do with this product?
What is the difference between Sync and Async APIs?
KYC FAQ
6
Do you have any test data/identity for validating API in the sandbox?
What is masking?
Do you charge for all API requests?
Where are your servers located?
What is your purging policy?
View all 6
E-sign
9
What is E-sign?
What can I do with this product?
What are the steps to integrate E-sign?
What are the E-sign match scenarios?
Can we pass the document URL?
View all 9
Account Aggregator
What is Account Aggregator?
6
What is Account Aggregators (AA)?
Who are the participants in the Account Aggregator ecosystem?
Which businesses does Setu cater to, and what are Setu’s offerings within AA?
What is the flow to request financial data in the AA ecosystem?
How does one integrate with the AA FIU product?
View all 6
FAQs
25
Which banks/insurers/securities institutions are FIPs and FIUs on the AA framework?
What are the data parameters that I can get on the consent of the user?
What are the UI guidelines as part of the FIU activity?
Can I be the end recipient of user data on behalf of my FIU? (Eg: process a statement or do underwriting)
How does pricing work in this ecosystem?
View all 25
Reports and Analytics
10
Where can I find AA-related reports and analytics?
Why can’t you see reports and analytics?
What are the different reports I can see in the reports and analytics section?
What kinds of reports are available on the dashboard?
What are the different statuses under Consent requests?
View all 10
Onboarding on Bridge V2
3
How does one get onboarded on Bridge V2?
How does one generate sandbox credentials?
Steps to go live and complete onboarding.
BBPS AXIS BOU
What is BBPS BOU
3
What is BBPS?
What is the customer flow?
Who is a Biller, and what are the Different Categories to onboard?
FAQs
10
How do I check if the transaction has been posted through Axis BOU?
Where can I check the transaction status?
Where can I check the settlement status of a transaction?
When does the settlement happen?
How to get access to the AX91 dashboard?
View all 10