How can an agent receive more details of a transaction?

Agents can configure a webhook to receive notifications on user events. This is an opt-in feature. Here are the different user events available for agents -

1. Bill_fetch_success,

2. Bill_fetch_failure,

3. Bill_payment_success,

4. Bill_payment_failure,

5. Bill_payment_refunded,

6. Dispute_raised,

7. Dispute_status_change

More details on the user events can be found here.