KYC FAQ

Do you have any test data/identity for validating API in the sandbox?
PAN Use ABCDE1234A for a valid PAN Use ABCDE1234B for an invalid PAN, i.e, a PAN number has been found but is invalid If you use any other values for PA...
Mon, 3 Apr, 2023 at 1:23 PM
What is masking?
Masking is a type of task to mask some sensitive data on a document image. We mask the first 8 digits of the aadhar number as part of the response.  
Mon, 3 Apr, 2023 at 1:24 PM
Do you charge for all API requests?
We only charge for the tasks that are marked as “Completed/Successful” by our system.   
Mon, 3 Apr, 2023 at 1:24 PM
Where are your servers located?
Our servers are located in India - Amazon web services platform (AWS), Mumbai region.  
Mon, 3 Apr, 2023 at 1:25 PM
What is your purging policy?
Customer data is always purged after the completion of a task. We have two modes of purging the data - ‘Immediate’ or ‘After x minutes/hours. We purge the d...
Mon, 3 Apr, 2023 at 1:25 PM
What are the certifications that you have?
We are ISO 27001:2013 certified.  We are also compliant with RBI SAR for data localization. We have also implemented ISO 27017 and ISO 27018 codes of ...
Mon, 3 Apr, 2023 at 1:26 PM