FAQs

How do I check if the transaction has been posted through Axis BOU?
If a transaction is present on the dashboard https://axis-bridge.setu.co/, the transaction has been posted through Axis BOU. In case the transaction is not...
Mon, 24 Jul, 2023 at 11:14 AM
Where can I check the transaction status?
Please log in on the dashboard https://axis-bridge.setu.co/  Click on the Reports tab Select the dates you wish to see the transactions for and click ...
Mon, 24 Jul, 2023 at 11:15 AM
Where can I check the settlement status of a transaction?
Please log in on the dashboard https://axis-bridge.setu.co/  Click on reports Select the dates you wish to see the settlements  Select the filter f...
Mon, 24 Jul, 2023 at 11:15 AM
When does the settlement happen?
Settlements for all Ax91 billers take place on a T+1 basis. T is the date of the transaction
Mon, 24 Jul, 2023 at 11:16 AM
How to get access to the AX91 dashboard?
Please click on the Help section on the dashboard and raise a request to get access to the Ax91 dashboard. In case you have someone from your team with...
Mon, 24 Jul, 2023 at 11:30 AM
How to download a report from AX91 Dashboard?
Once logged in on the dashboard  Please click on the Reports tab Choose the date for which you want to download the report Choose the type of rep...
Mon, 24 Jul, 2023 at 11:31 AM
Which reports will be sent to me on a daily basis?
he reports would be shared with only the email ids configured for sending MIS at the time of integration.  Transaction Reports  Settlement Reports ...
Mon, 24 Jul, 2023 at 11:40 AM
How can I add or remove the email recipients in the MIS reports?
You could raise a request on the Quick Help update section and our team would reach out to you for any further requirements or share updates on your request. 
Mon, 24 Jul, 2023 at 11:43 AM
How much time does it take to reflect the MDM change on front-end apps?
4 weeks is an ideal timeline that the MDM changes take to reflect on PSP apps.
Mon, 24 Jul, 2023 at 11:47 AM
What are the different amounts of exactness?
Exactness Value Meaning EXACT Users can pay only the exact amount mentioned in the bill. EXACT_DOWN Users can pay the exact amount as...
Mon, 24 Jul, 2023 at 11:53 AM