- Assurance of dealing with stable entities like banks and non-banks who have been duly authorized by RBI to operate as BBPOU.
- Access to all billers of various categories under BBPS via the single BBPOU.
- Centralized Complaint and Settlement Dispute management for easier resolution of customer complaints and grievances.
- Apart from the primary business, the Agent Institution gets an opportunity to increase footfall on account of the bill payment business.
- An easier and single integration with a Consumer BBPOU.
- Can become the single touch-point for customers via various channels.
- Standards-driven bill payment system and scheme governance.
- Increased revenue opportunities due to an increase in bill payment transactions of various categories.
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Modified on: Tue, 6 Jun, 2023 at 11:13 AM
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