1. Assurance of dealing with stable entities like banks and non-banks who have been duly authorized by RBI to operate as BBPOU.
  2. Access to all billers of various categories under BBPS via the single BBPOU.
  3. Centralized Complaint and Settlement Dispute management for easier resolution of customer complaints and grievances.
  4. Apart from the primary business, the Agent Institution gets an opportunity to increase footfall on account of the bill payment business.
  5. An easier and single integration with a Consumer BBPOU.
  6. Can become the single touch-point for customers via various channels.
  7. Standards-driven bill payment system and scheme governance.
  8. Increased revenue opportunities due to an increase in bill payment transactions of various categories.