Think of how you make an electricity bill payment. You login to the preferred app (e.g. PhonePe), find the electricity provider (e.g. BESCOM), and “fetch” and outstanding bill. Please see the below example flow for reference: 

 






Like BESCOM, your business may want to enable retail customers to pay using such an experience. Setu will enable you to onboard as a ‘biller’ with our APIs. 

 

The flow as you see above will be similar for other categories. Each category unique ID differs based on the choice of the biller. For example, the loans category enables “loan account number” or a combination of “mobile number” and “date of birth”.