Transaction related (7)

BBPS BOU FAQs

What do the different transaction statuses on the Bridge mean?

Modified on Thu, 13 Nov at 1:46 PM
I’m unable to track a payment/bill. What should I do?

Modified on Thu, 13 Nov at 1:47 PM
When will I receive settlements for a transaction or list of transactions?

Modified on Thu, 13 Nov at 5:55 PM
Transaction has failed. When will the customer receive a refund?

Modified on Thu, 13 Nov at 5:57 PM
Transaction is stuck in the “Processing” state. What should I do next?

Modified on Thu, 13 Nov at 5:59 PM
I’m unable to access the dashboard. What should I do?

Modified on Thu, 13 Nov at 6:00 PM
I’m unable to access or download reports. What should I do?

Modified on Thu, 13 Nov at 6:02 PM