Transaction has failed. When will the customer receive a refund?

Modified on Thu, 13 Nov at 5:57 PM

Refunds are typically credited to the customer within 5–7 business days. If the amount is not received within this timeframe, please advise the customer to raise a complaint or dispute with the TPAP through which the transaction was initiated.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article