FAQs
The sandbox environment does not connect to live bank systems or NPCI systems. Hence, we have come up with an API called addCredit, where you can pass certa...
Tue, 1 Sep, 2020 at 11:45 AM
The UPI links remain active for a period of 24 hours by default, after which the links expire and customers would not be able to make a payment. To extend ...
Wed, 2 Sep, 2020 at 1:58 PM
All UPI links are currently for single use only, irrespective of the expiry date. Even if the customer is able to make double payments (due the UPI app cac...
Thu, 3 Sep, 2020 at 10:32 AM
StatusMeaning BILL_CREATED The UPI link is created. PAYMENT_SUCCESSFUL User has made a successful payment. PAYMENT_FAILED User has made a payment ...
Wed, 11 Nov, 2020 at 3:40 PM
Currently, we do not support custom domains for short links. Additionally, Setu's short link comes with an advantage of providing universal experience ...
Sat, 19 Sep, 2020 at 7:19 PM
Exactness ValueMeaning EXACT User can pay only the exact amount as mentioned in the link. EXACT_DOWN User can pay the exact amount as mentioned in the...
Tue, 29 Sep, 2020 at 5:12 PM
You can request for refunds by writing to support[at]setu.co with the txn details where quoting the platformBillID and your productInstanceID is mandatory....
Tue, 6 Oct, 2020 at 4:22 PM
This is your system's validation pattern or regex for the identifier used to fetch bills for a particular customer. If you do not know how to work with...
Thu, 17 Dec, 2020 at 1:01 PM