FAQs

How can I test the deeplinks on sandbox?
The sandbox environment does not connect to live bank systems or NPCI systems. Hence, we have come up with an API called addCredit, where you can pass certa...
Tue, 1 Sep, 2020 at 11:45 AM
How many times can a user pay using a UPI link?
All UPI links are currently for single use only, irrespective of the expiry date. Even if the customer is able to make double payments (due the UPI app cac...
Thu, 3 Sep, 2020 at 10:32 AM
Explain the meaning of different statuses that a UPI link can have
StatusMeaning BILL_CREATED The UPI link is created. PAYMENT_SUCCESSFUL User has made a successful payment. PAYMENT_FAILED User has made a payment ...
Wed, 14 Jul, 2021 at 12:05 PM
Can I use my own domain for UPI short links?
Currently, we do not support custom domains for short links. Additionally, Setu's short link comes with an advantage of providing universal experience ...
Sat, 19 Sep, 2020 at 7:19 PM
Explain the different amount exactness scenarios in UPI Deep Links API.
Exactness ValueMeaning EXACT User can pay only the exact amount as mentioned in the link. EXACT_DOWN User can pay the exact amount as mentioned in the...
Tue, 29 Sep, 2020 at 5:12 PM
How do refunds for UPI work?
You can request for refunds by writing to support[at]setu.co with the txn details where quoting the platformBillID and your productInstanceID is mandatory....
Tue, 6 Oct, 2020 at 4:22 PM
What is a regex or pattern identifier?
This is your system's validation pattern or regex for the identifier used to fetch bills for a particular customer. If you do not know how to work with...
Thu, 17 Dec, 2020 at 1:01 PM