Bridge

What is the Bridge?
Products → Instead of a single Biller ID for all payment channels, you will now see a unique Biller ID for each payment channel you have integrated with. ...
Wed, 12 Apr, 2023 at 5:59 PM
How do I sign into the Bridge account?
Kindly access this link and log in with your existing Setu Console credentials.  Change the password by clicking on Forgot Password. Use the reset p...
Wed, 12 Apr, 2023 at 6:06 PM
What are the common Setu Bridge terms?
Partner ID → A partner ID is a unique identifier for your account, created during sign-up. You can find this partner ID by going to Org settings from the ...
Wed, 12 Apr, 2023 at 6:05 PM
How do I reach Setu’s support team for any issues with Bridge?
Create a new ticket on this link in case you face any issues. If applicable, add screenshots or screen recordings to help us resolve your query faster.   ...
Wed, 12 Apr, 2023 at 6:06 PM
How do I view and use Settlement and Transaction reports on The Bridge?
Access Reports from the left panel. View data for one or multiple product configurations (payment channels). Filter data for successful payments, settled bi...
Wed, 12 Apr, 2023 at 6:09 PM
How do I use search and filters?
Search across one or multiple product configurations done on different payment channels and combine with a search for  Platform Bill ID or Transaction Refer...
Thu, 11 May, 2023 at 5:48 PM
How do I view settlement details & reports?
Search across one or more product configurations by specific settlement information like Settlement UTR or Settlement Account. You can also download settlem...
Wed, 12 Apr, 2023 at 6:11 PM
What is user role management on The Bridge?
User role management can be used to specify different types of permissions for a user when an Admin gives access to their partner ID (or account). You can a...
Thu, 11 May, 2023 at 6:45 PM
How do I add a role?
If you are an Admin for this partner ID, you can navigate to Org settings from the left panel. Click “People” to add a new user— Click Invite new member....
Wed, 12 Apr, 2023 at 6:13 PM
How do I disable or edit a role for a user?
Navigate to Organisation settings → People. Search for the user you want to disable or edit the role for, and click to Edit permissions for the user.
Tue, 12 Jan, 2021 at 11:22 AM